Assessment and Evaluation

Goal 1 - To provide knowledgeable assistance to patrons with confidence
Objective -Know the LC system to locate materials in a timely manners
Objective - Know the integrated library systems to perform reference searches in relation to locating materials
Objective - Be able to troubleshoot computer and printer problems, and know who to contact for further assistance
Assessment - After 1 month (2 weeks training, 2 weeks practice), the student assistant will be asked to locate various material based on limited information and perform routine printer/computer checks. Supervisor and assistant will communicate on regular basis concerning confidence and ability to perform tasks and assist patrons.
Evaluation - If the student can locate material accurately and perform printer check, then the student assistant will be deemed knowledgeable in this category

This authentic assessment will be given to student asssitants in the workroom on an individual basis. Confidence portion is informal and an alternative assessment.

Goal 2 - To know and perform daily routine
Objective - Perform pick-up
Objective - Retrieve sorted materials from behind Circulation desk
Objective - Shelve materials
Objective - Straighten and shelf read for 15 minutes each shift
Assessment - Assistants will be assessed based on their contribution and their ability to perform duties accurately. The supervisor will monitor activity and accuracy during work time.
Evaluation - If the assistant contributes a fair share of work in relation to work load, scheduled work time, and in comparison to other assistants, then the supervisor will deem the assistant proficient at knowing and performing dailiy routine.

This authentic assessment will be monitored based on log sheets and shelving slips.

Goal 3 - How to occupy time during downtimes and unsupervised periods
Objective - Straighten and shelf read
Objective - Inventory
Objective - Missing list
Objective - Shifting
Assessment - Assistants will be assessed based on their individual contribution and their ability to perform work accurately. Feedback from other library employees, assistants, and patrons will also contribute to final evaluation.
Evaluation - If the assistant demonstrates that (s)he can work efficiently, effectively, and accurately during downtimes and unsupervised periods, then the supervisor will deem the assistant proficient in productivity.

This authentic assessment will be monitored based on log sheets and shelving slips.